Based on 168 reviews
Metropole Property Strategists
20:22 31 Oct 19
03:36 31 Oct 19
Metropole provided superior service in helping us purchase an investment property in Brisbane couple of years ago and now our family home in Melbourne. We couldn't have asked for a better outcome. We can’t recommend Metropole highly enough and will certainly engage their services for future property investments. We would like to say spacial thank you to Rita and David from Melbourne office for your expert help and professionalism. Thank you so much for everything ! We look forward to staying in touch and working together again some time in the future! Monika and Michael
00:21 30 Oct 19
After 9 years dealing with Metropole, from the original purchase, the on-going property management to yesterday's auction; they've provided outstanding service.Over the nine years, Metropole provided excellent tenants and managed all their needs and property matters. Metropole also managed all financial matters providing annual statements each year which were 'accountant ready' for end of financial year tax reviews.A special thanks to David Cohen who initially sourced the property and for his advice throughout the auction process, which was very successful.
13:15 10 Oct 19
Metropole did an excellent job in helping me out with my first property, which was secured while I was overseas. After 2 years, their team is now managing that same property when I decided to turn it into an investment. Teresa Angelone, Maddison Richardson and team are very easy to work with, efficient and very professional. Metropole is highly recommended and I look forward to working with them again in the future.
02:56 09 Oct 19
Rented an apartment with Metropole for over 5 years and they where a breeze to deal with. Prompt, kept promises and took on issues seriously. Had several appliances breakdown over the years and each one was fixed super fast. Property manager was an absulte gem as well. Never had any issues. Other real estate agents could learn a lot from Metrople.
22:55 27 Sep 19
We have just moved out of a property managed by Jordan Palma at Metropole and our experience was second to none. In 10 years of renting in Melbourne Jordan is an absolute stand out in his approach to his tenants. He is responsive in a timely manner, he is reasonable, he is informed and gets all the facts before making a decision, nothing is done on the fly and he is always transparent with his communication and the issues we dealt with. Jordan worked with us and with our landlord to resolve quite big ticket items including a new oven and a new bathroom renovation which saw us out of the property for a three week period. For such extensive work there was always the chance of issues arising on either side but Jordan managed this perfectly and at all times we felt like we were as much as a priority as the landlord because he is a fair agent and kept communicating with us.Tom, who project managed the bathroom renovations, was also amazing! So so so professional. We knew exactly what was happening when, why and he planned it perfectly with a fantastic outcome. He even put our food delivery in the fridge when we had forgotten to collect it! In my opinion both these guys are HUGE assets to the Metropole team.
01:44 16 Sep 19
Had a great experience as a tenant after almost 4 years in 2 seperate properties.
06:20 13 Sep 19
Since our initial meeting with Brett Warren at the Brisbane Metropole office early this year, we haven’t looked back. Metropole has been fantastic to deal with. Transparent, honest and down to earth. Once our strategy was determined and we were ready to act, Bryce was quick to identify properties that met our criteria. Understanding our needs combined with his knowledge of the area made this process straightforward. The well organised, attentive and professional team at Metropole has made us comfortable and confident in the future and we see our relationship with them as long term.
05:52 13 Sep 19
Thank you David for a fantastic service! We are new to the Melbourne market so were relying on expert advice to make the right choice on property. For it to be delivered with such proficiency and professionalism has been a real pleasure! Sincere thanks again!
22:26 10 Sep 19
These are the worst cowboys ever. Do not trust them. No respect whatsoever. No stars from us.
07:30 01 Sep 19
I have been a tenant with Metropole for a couple of years now and their service both from the receptionists to my property manager Jordan Palma has been outstanding especially when compared to other places I have had to deal with...it makes me likely to continue to look for properties managed by this group. Excellent work
05:49 29 Aug 19
Fantastic! Never a problem talking to my property manager. They always helped get things sorted and where always easy to contact. Would rent from again.
00:29 29 Aug 19
We currently have 2 properties managed by Metropole and we have found their service to be of the highest standard and would happily recommend them to any landlord who is looking for a managing agent.
13:25 28 Aug 19
03:29 21 Aug 19
Teresa and the metropole team have been fantastic in preparing our property, finding a suitable tenant and managing the property. Great service, highly recommend!
03:31 19 Aug 19
We are currently renting a property through metropole with Jordan Palma as our property manager. He has been a pleasure to deal with. We have recently had some issues at the house and Jordan was extremely efficient and helpful in getting the problems fixed with no hassles at all.
11:09 15 Aug 19
11:27 09 Aug 19
It has been a fantastic and seamless experience dealing with Linda. We love our new place and could not recommend a better property management group and representative. THANKS! Vic and Bec <3
07:25 06 Aug 19
We have lived with Metropole and it was our best experience ever. Our Property Manager was Nikki Griffith and she is tremendous at her work, she is super responsive, excellent and extremely stunning at dealing with issues, forwarding maintenance requests to landlord and releasing the property. Unfortunately we had to break our release in middle because it was a bit small for us, Nikki has been super cooperative in breaking lease and releasing it in a very short time. We would love to live with Metropole again.
02:38 05 Aug 19
Professional service from Teresa and the property management team.
04:19 03 Aug 19
Great experience and customer service. Will contrinue to work with Metropole.
03:32 02 Aug 19
We have dealt with Metropole as tenants for one of their rental properties at Mount Waverley and our experience has been excellent. Nikki Griffiths, our property manager, was extremely professional, super responsive and promptly assisted by following up with the landlord for all maintenance requests. All throughout the tenancy, our interactions with Metropole have been smooth and hassle-free. We highly recommend this company and wouldn't hesitate to use them again.
03:38 30 Jul 19
Jordan Palma from property management team was my property manager and I like the way he operates.Quick, Professional and good communication. You will be in safe hands with Jordan.
08:41 29 Jul 19
Happy to recommend Metropole's property management service, especially property manager, Samantha Dinh. Very responsive to landlords needs and deals fairly with tenants, all at a reasonable cost.
Dr David Pierotti
23:38 25 Jul 19
Ridiculously good at what they do! Take all the worry and hassle out of finding the best tenants, setting up the property, organising inspections, etc etc.
23:51 24 Jul 19
Very efficient and proactive service
00:40 24 Jul 19
Excellent and professional service provided. My property was leased after the first open for inspection. All emails and communications were replied to promptly and I was even able to discuss the leasing of my property after hours. I can highly recommend Metropole, they get the job done.
10:31 18 Jul 19
We had leased a property with Metropole in Glen Iris for the past 13 months. Jordan has been our agent for the past few months. He has been highly professional, prompt in responding and has answered all our queries on time. Would highly recommend Jordan as a property agent to others. I, however have a few concerns that I would like to mention:When we started our lease, Monique was our agent. We did not receive the property (especially the kitchen oven and gas top and some windows) in the best condition. When asked, Monique had responded that this is how we would get the property and there will not be any further cleaning. Although steam cleaning is an expectation in this industry, it is better if it is indicated in the lease as there was no mention of it. We had read about the tenancy law online, it seems that we are not obligated to steam clean if it is not mentioned in the lease. It happened to us twice that our quarterly inspections were scheduled on certain days and they did not take place. The agent then contacted after a few days for rescheduling the inspection.
07:26 15 Jul 19
After having two property agents before I moved to Metropole manage our properties; I was reluctant initially to move again for fear of going through the same issues. However after meeting with Teresa Angelone; I was blown away with the world class level of professionalism and the prompt and timely communication. The agents that manage our properties currently are Linda Te Aroha and Jordan Palma and I am blown away with how efficiently things get done and how I am treated with such kindness and professionalism. Since we began working with Metropole we have had our Wills reviewed and have received business advice for our companies.To anyone looking for the best of the best; the staff at Metropole are really in a league of their own. Ten out of ten from me!!
08:51 13 Jul 19
Metropole have provided very professional service for 4 of my properties ensuring leases are in place, regular reviews to market rent as well as inspection reports.
08:27 25 Jun 19
I've been a tenant with Metropole for the past few years and have always been impressed with their service and communication throughout my entire tenancy, first with Ben Broadley and now with Jordan Palma. They have always been accommodating to all special requests and treat you with respect. I highly recommend their Property Management services.
02:32 20 Jun 19
As a Property Manager myself and having had 2 other Agents before my property went to the hands of Jordan Palma I was naturally a little nervous of how my Tenancy would play out but Jordan and the Team alleviated that feeling immediately. From the moment Jordan began managing my tenancy to the final day, he was always approachable, prompt and extremely efficient. I know firsthand how tough this gig can be and Jordan has been a prime example that proactive, caring Property Managers do exist! If i were a Landlord i would be thrilled to have him as my Manager. Thank you to the team at Metropole for making my Tenancy so easy. I would not hesitate to rent through Metropole again if the opportunity is to arise.
01:16 04 Jun 19
Highly recommend Jordan and the team at Metropole Property. Professional service and great communication. Always easy to reach and provides helpful solutions. Best wishes to him and his team!
06:38 30 May 19
I live overseas so need people I can trust to manage my property in Melbourne. I have found Teresa and Maddison very professional and trustworthy. They take care of my property maintenance, manage my property bills and are very good at letting me know what's going on. That gives me such peace of mind so thank you!
04:52 30 May 19
A high recommendation for property managers Ashlee Edwards and Chloe Gear. Who have acted with the upmost professionalism and care throughout my tenancy. Attending to all concerns swiftly with immediate resolution and assistance both in vacating but also assisting me find anew property. I would not hesitate to recommend Metropole to others based on my experience with these two staff members
23:14 29 May 19
I have just had the pleasure of assisting one of Metropole's clients purchase an investment property. The investor was assisted by Metropole's David Cohen and once again it was a smooth and trouble free transaction. David is a very experienced and capable real estate agent and a pleasure to deal with.
09:18 27 May 19
I a property rented with Metropole for over 8 years with Jordan Palma being my agent for the last two years of them. He was very responsive, helpful and a pleasure to deal with. Cannot recommend Jordan enough.
07:27 08 May 19
Jordan Palma, is my property manager from Metropole, I could not ask for a more approachable, responsive & professional property manager, even after hours. Thanks Jordan
Mark Lee Zimmermann
10:51 24 Apr 19
Previously rented a property with Metropole, customer service is excellent.Any issues or concerns were dealt with promptly and efficiently by the property manager.
02:52 23 Apr 19
Very thankful for Danica’s friendly and efficient communication and service with our recent tenant application.
04:01 18 Apr 19
David Cohen, Kate Forbes and the entire Metropole team have delivered for us again. This time in the way of securing our dream family home! I highly recommend considering Metropole to assist with your next property purchase... I know we will!
10:17 16 Apr 19
Having worked with the Strategy, Construction, and Property Management teams at Metropole to purchase, renovate and rent several properties, I wouldn't go anywhere else. Strategist Kate Forbes particularly has helped me to navigate the increasingly complex real estate market over the past few years, at the same time assisting me to build the network of financial and risk management advisors that I needed. Thank you Kate!
04:15 20 Mar 19
Jordan has been communicative and helped with the quick resolution of maintenance issues we have had.
05:01 04 Mar 19
23:13 03 Mar 19
Jerome, the property manager of our current place has been excellent to deal with so far - he helped us to secure the unit we wanted and has been nothing but lovely, very professional and always happy to help.
09:25 28 Feb 19
Thank you for all your help! I appreciate you guys always answering my questions and making this less stressful! (:
Han Hsiang Ng
16:11 22 Feb 19
Thank you Jordan for the great service and active management support.The effort you put in to secure new tenants was amazingly quick and seamless. Well done and keep up the great work!
10:19 20 Feb 19
NEVER EVER RENT OR MANAGE THROUGH METROPOLE! Completely incompetent property managers who takes months for half repairs to basic living necessities, demands rental arrears when no increase letter was sent, high turn over of property managers. STAY FAR, FAR AWAY!
01:33 16 Feb 19
We rented a property through Metropole for a year in 2018. We did have a couple of issues upon vacating - the biggest being that our lease did not specify a requirement for steam cleaning, however it was mentioned in other documentation (given to us only in hard copy at the commencement of our lease, which was 13 months earlier!). This resulted in a last-minute scramble to get the cleaning done before we moved out. Furthermore, upon having the steam cleaning done we were informed by the cleaner that the carpets had most likely not been cleaned in the past 5 years, which was pretty gross given we only lived in the property for 13 months.However, our property manager Jordan was always very professional, prompt and helpful throughout all our dealings. He did everything in his power to ensure things went smoothly, and was always readily available via phone and email when we needed help. Thanks Jordan 🙂
03:52 11 Feb 19
Brilliant. Linda Te Aroha has gone above and beyond and we are grateful for her help and her "can do" attitude to things. She just handles things, understands us and the tenant and has been a pleasure to deal with.
01:43 07 Feb 19
I have rented through Metropole for the past 5 years and could not rate them high enough. The professionalism of Jordan and the team is highly commendable. As my property manager Jordan was readily available and contactable via email and phone. Any issues that arose at the rental property over the years were always addressed within a timely manner.
00:19 31 Jan 19
We rented a property through Metropole last year. Communication with our property manager Ashlee is always excellent and any issues fixed quickly. If we are calling her, she treat us as valued customers. She is the best property manager we have ever seen. Thanks Ashlee. We highly recommend renting through Metropole.
00:53 30 Jan 19
Do not deal with MONIQUE she kept us waiting nearly a week after inspecting our property before she sent the bond claim for we had to call a few times a day and every time she would say that shes just about to send it! eventually we had to get one of her co-workers to send it an absolute idiot.
13:45 21 Dec 18
Initially metropole did not accept me as a client as they felt my budget would not buy a investment grade property. They recommended a broker who managed to get me much higher finance approval. I worked with ahmad who gave massive amounts of very knowledgeable information. Dona was my buyers agent whom worked hard, has extensive knowledge of all matters (property construction, legal, suburb demographics, zoning, transport in the areas etc ) and Kept me up to date with all aspects and moved quickly on potential deals as well as putting me in touch with the relevant well priced qualified professionals (eg. Building inspectors etc) . I was impressed how they got off market calls from agents of properties for sale . I ended up Purchasing a high quality 2 bedroom apartment 13km from sydney cbd for $499k which myself and 2 seperate lawyers were happy with. Bank didn't even require valuation as property price was so good. Metropole's knowledge, skill and professionalism was of the highest standard of any professional I have dealt with. Many thanks Sam O
02:44 10 Dec 18
Rude and unreliable staff
09:59 05 Dec 18
After the first introductory meeting I had a clear direction and felt at total ease with the path suggested .Josh was very professional providing consistent follow up and ultimately negotiating successfully on a great property that took less than a week to tenant after settlement.Can’t recommend Metropole highly enough and look forward to the next investment which I’m sure will be earlier than I originally forecasted .
09:39 19 Sep 18
We have rented a property through metropole for 3 years and our experience has been really good. Especially with Ashlee Edwards, who has a real can do attitude, nothing has ever been too much. Always lovely and ready to help. Would definitely recommend Metropole! 😁
22:01 18 Sep 18
My wife and I have purchased two properties through Metropole in Melbourne and could not be happier with the results! Kate & Lynda were fantastic in formulating and actioning our strategy as well as Greg & Tom in the construction department producing a marvelous renovation on time and budget. We look forward to continue to work with the Metropole team in the future!
05:17 24 Aug 18
I rented a property through Metropole for 5 years, and they were great to deal with. Communication with our Property manager was always excellent, and any issues were fixed promptly. They treat their tenants as valued customers, and not second-class citizens as some property managers are known to do. I highly recommend renting through them if you can.
01:09 19 Aug 18
Awful experience with Metropole. Leaks in the apartment have been reoccurring, quick patch up jobs from inexperienced trades.Still waiting after a week of what's happening with our stolen keys to our garage remote. I'm paying rent for facilities that I don't have access too. I'm parking a second car outside with 1 hour parking zones. Absolute joke, won't be using their services again.Do you not care about tenants?
01:49 10 Aug 18
Very professional to deal with. Kept us informed at all stages. We achieved a great result and would recommend them.
08:01 08 Aug 18
the team at metropole where outstanding in service and professionalism, i will definitely be continuing to use them into the future
09:59 07 Aug 18
Metropole have been absolutely brilliant to deal with, especially Ashlee Edwards in Melbourne. We recently rented a home but unfortunately had to break the lease early due to a change in circumstances. Ashlee was extremely helpful in explaining the process and costs involved and helped us find tenants as soon and possible to minimise the cost. She was always easy to contact and extremely friendly and helpful to deal with. I would highly recommend Metropole to both tenants looking for a home, and investors looking for a property manager.
07:34 03 Aug 18
They do the thinking for you. Property management couldn’t be easier.Trusting your investment property with Metropole will be time and money well spent.
05:55 02 Aug 18
If you are looking for a genuine Real Estate for your investment property or to rent, this is the place to go. A real human team with a fantastic can do attitude and ability to support tenants and property owners in a timely manner. Special mention to Linda who assisted us in several occasions with great results.
03:05 30 Jul 18
My partner recently finalised a lease through Metropole. Throughout the entire renting process, the managing agent was unresponsive to requests, and was uncooperative and rude when finally reached. On one occasion a house inspection was conducted and the agent allowed herself into the property using agent keys without ANY prior notice of an inspection.When the lease was ended, the property manager suddenly claimed that rent was in arrears by hundreds of dollars - this was due to an apparent rise in the rental price almost a year prior, to which my partner wasn't EVER notified. The agent claimed she had a receipt of the postage, however the tracking on the registered letter indicated very clearly, and also confirmed by Australia Post that the letter was returned to sender, and collected by Metropole staff at the originating post office. It was never delivered to the tenant.ABSOLUTELY NO OTHER EFFORT was made to contact my partner about the rise in rent, regardless of staff being aware the notification didn't arrive. No email, no phone calls, no further letters. My partner had NO WAY of being aware of a rise in rent. Why didn't Metropole call and ask her why her monthly payments were lower than expected?Months after the date which the rent had apparently been raised, communication with my partner was made from the agent regarding a late/bounced rent payment - that communication contained and confirmed the ORIGINAL, lower rental price as agreed to on the lease - further confirming that the rental rate had not actually risen in this period.When attempting to resolve this matter with the agent, the agent refused to return emails or phone calls, and when "hounded" to get in contact with her, she became aggressive and instantly threatened to take the matter to court. Eventually (as Metropole likely expected), my partner conceded to paying the magical extra rent in order to not have her record unfairly tarnished.This property agent is NOT thorough in their processes, and do not pay attention to urgent matters which require a follow-up. When approached to resolve the matter, they simply repeat their argument, threaten legal action and do not attempt to compromise with the tenant.As far as I can tell, that property owner has ceased dealings with Metropole. If I was a property owner, I would not select Metropole to manage my property, and I will not be renting any properties which are managed by Metropole.
01:08 08 Jun 18
Knowledgeable, friendly, efficient and responsive. Great company and terrific people to deal with.
00:20 19 May 18
I used Metropole Property Strategists to help me buy a first property in Melbourne a few years ago. The experience was not all bad but overall I'm dissatisfied. I was naive and have learnt much from the experience - the sorts of things you pay not to learn from personal experience. Despite big price gains in the Melbourne market broadly the type of property and area selected have not been good performers. Despite their carefully worded suggestions otherwise I don’t believe Metropole to have any special ability to outperforming the market.Over and above the poor performance so far I would advise against using Metropole and here's why:1. Superficial due diligence.a. The apartment block they advised me to buy into was a lemon - the common components of the block had been neglected for many years and need many thousands of dollars of maintenance each year. This would not have been a problem had they made me aware and had this been used as a negotiation tool when the buyer's agent negotiated the purchase (after no one bid at auction).b. They didn't identify that there was no properly functioning owners corp for many years before I bought (hence making resolution to a, above, challenging). c. They didn't seek, nor recommend a building inspection. Again doing this would have highlighted the accumulated neglect.2. I didn't feel they had my best interests at heart:a. The buyer’s agent and a prominent representative of the company pressured me to raise my maximum price in the lead up to the auction without providing convincing evidence for why I should pay as much as they were suggesting. b. The property they chose for me only marginally fit with the strategy we'd agreed early in the process.c. Michael promotes a very sensible 5 stranded approach to property selection in his books (google it if you’re interested). His team unfortunately, however, only seem to have followed two or at best three of the five. If you do choose to use a buyer’s agent consider the following:1. Speak to a few buyer’s agents from different companies before selecting one. 2. Be clear about the problem you want the buyer’s agent to solve. Are you trying to mitigate risk of buying a lemon? Do you want someone to do whole job from screening through to closing the deal? Are you trying to buy in a market not near where you live? Do you want to be coached through the process for your own education? Whatever it is be clear on it and make sure it's clear to them. If throughout the process they're not delivering discuss this with them.3. Either do your own due diligence or rigorously question theirs and their rational for each decision. If buying an apartment ensure that they look at multiple years of owners corp minutes, call the owners corp manager and/or chairman, check how many owners are owner occupiers, conduct a building inspection, etc...4. Ask for proper analysis supporting their estimate of fair price (not just one of those generic property price reports).5. Ask how they manage the conflict between their incentive close the first deal that comes along and your best interest of not paying more than a fair price? 6. Negotiate their fee (usually a percentage) before you agree to use their services. 7. To avoid the conflict of interest associated with them getting a percentage of the sales price lock in their dollar amount of the fee before auction or negotiation.
07:35 09 May 18
As both an owner and a tenant I've had some pretty ordinary experiences with real estate agents. But the team at Metropole have restored my faith that there are genuinely nice and professional people out there who are really good at their job. I haven't had a lot of issues with my current rental but when I have, they have been fixed almost before I've put down the phone! I can highly recommend Jessie Yates to deal with directly, but I've also only had great experiences with other members of staff from their lovely reception through to senior management. I know the industry gets a bad rap from some cowboys, but if you're looking for an agent or property manager I'd run to Metropole. The good ones DO exist!
08:56 29 Apr 18
Had an excellent experience with the Metropole team in helping me purchase my first property. Special mentions to Rita Thomas and David Cohen who were instrumental. Highly recommended.
14:10 27 Apr 18
A huge thank you to Teresa for being extremely proactive, professional and providing excellent service in securing a great tenant for our investment property. My husband and I look forward to starting a positive business relationship with Metropole. Thank you to Teresa and your team for making it happen!
08:59 03 Apr 18
A massive thank you to the Metropole team for finding us a great property within a very short time. Lynda from Metropole has been an absolute pleasure to work with. She is a highly trustworthy buyers agent who will take you through a smooth process. Metropole gave us the entire team to help us with finding the right property, loan, etc and I would highly recommend their services.
10:14 15 Mar 18
Very happy with the service provided by David Cohen, very passionate about his work and certainly achieved a great result for me.RobertSydney
12:16 11 Mar 18
Many thanks to the team at Metropole who just organised an excellent property for us and found a tenant very quickly. We appreciate your efficient and very friendly service.We would especially like to thank Lynda for her superior knowledge and excellent communication throughout the purchase process.
21:20 04 Mar 18
Big THANK to the Metropole Melbourne team for taken us through a smooth, time saving and worry-free process of finding us an offmarket investment-grade property. Lynda was absolutely informative, a great negotiator, and a trustworthy buyers agent. It was an absolute pleasure working with the Metropole Melbourne team, would definitely seek for their help again or recommend them to anyone.
00:49 23 Feb 18
Prompt attention to detail. Very thorough service.
04:01 17 Jan 18
I have been with metropole for several years and they have managed to look after our properties well even in one challenging incident in relation to a difficult tenant. I would recommend them to others.
12:28 27 Dec 17
Thanks Ashlee - of Metropole for your help in finding us a tenant for our investment property so quickly and professionally. You discussed the advantages and disadvantages of each choice and gave your recommendation as well. The transaction was smooth. I would highly recommend the services of Metropole and Ashlee.
05:37 23 Dec 17
05:38 21 Dec 17
Outstanding experience, from initial strategy with Rita to purchasing through Lynda, who was simply superb, and to Teresa and the account management. Highly recommended.
10:24 20 Dec 17
We have just rented a property through Metropole and our experience so far has been positive. Vik Singh has been helpful and responsive to requests - definitely better than most of the agents we have dealt with while looking for a place to rent.
05:40 19 Dec 17
David Cohen provided excellent advice before and during the ad campaign. He found me the agent with the best track record in the area, and negotiated a significant discount for me. We also achieved a better than expected outcome at auction on a day when most units in the suburb were passed in.
11:54 18 Dec 17
My husband and I had been looking on our own to secure our next family home unsuccessfully for 4 months missing out at several auctions We needed help and decided to engage Lynda McNeill as our buyers agent from day one she understood what our needs where helped us identify what was really important in a property and secured our dream all all within 4 weeks We wouldn’t hesitate recommending Lynda McNeill to all our friends
10:25 18 Dec 17
We have recently rented a property through Ash and have only experienced her service in a timely and professional manner.
02:26 18 Dec 17
We’ve just found our first rental property with Metropole, and the whole experience was easy, friendly and pleasant. Our agent Ash championed us from the start, and helped us get our dream rental. She also helped us with moving troubles, and problems that could have been major were handled with professionalism and kindness. Can not recommend this company enough, the kindest rental team we’ve found throughout our house-hunting adventures.
23:50 17 Dec 17
Fantastic communication and very approachable and easy to work with! Ash especially is lovely and very helpful
23:28 14 Dec 17
I have had many dealings with Metropole, specifically Lynda, over the last two years. I have found Lynda to be the insightful, results driven and the ultimate professional. She always has a thorough understanding of what her clients are looking for, she is pleasant to deal with, detailed and professional in her approach. I would happily recommend Lynda and Metropole to anyone looking at engaging a buyers advocate.
Hannah & Ben
22:32 14 Dec 17
Have had many dealing with Metropole over the last 4 years and Lynda is not only a diligent and accomplished real estate professional but a positive, easy-going person. I would have no hesitation recommending her and Metropole to anyone looking to invest in the Melbourne market.
02:56 14 Dec 17
02:20 14 Dec 17
An incredibly effective and fast process for renting a property. Ashlee was not only welcoming and personable during our inspection, but also great at managing the application process with success.
22:33 13 Dec 17
Exceptionally responsive, diligent and goes the extra mile, would highly recommend.
10:59 13 Dec 17
06:55 13 Dec 17
I have been a client of Metropole’s for a few years now and highly recommend their services. Michael and the team have a real focus on education and work closely with their clients to help them achieve their long-term financial goals – I only wish I had found them sooner. Special thanks to Kate, Bryce, Teresa and Ashlee for their help this year with my latest purchase – very knowledgeable, friendly and professional team. Thank you guys!
01:37 13 Dec 17
04:09 11 Dec 17
Metropole have been instrumental in helping us achieve our goals this year... We have just purchased a property through Metropole for a development in 2018/19.. Kate and Bryce in particular have been fantastic. Informative, supportive, and knowledgeable team! ! Highly recommended.
07:02 10 Dec 17
Metropole team has been very helpful in finding an investment property for our SMSF, and looking after it. Thank you all!
02:17 10 Dec 17
Super helpful and supportive agents. Very accommodating and easy to work with. I've been with them for years!
03:19 09 Dec 17
We have been using Metropole estate agents since moving into our current rental property approx. 6 months ago.In this time we have found the agency and especially estate agent Jessie Yates to be of the highest quality in terms of professionalism, responsiveness and courtesy.We really couldn't say anything negative as we've only had good experiences and highly recommend Metropole.Damien & Georgie
02:53 07 Dec 17
Highly recommended. I would not use any other firm for my property investment goals. I have now purchased a number of properties with the help and guidance of the team at Metropole and do not look back. Definitely worth using their services.
03:17 03 Dec 17
I have had the pleasure of using Metropole Services for my first 2 properties. I have used the Property Strategists, the Buyers Agents, the Renovation Services and also Property Management. The emphasis in Metropole is to create a team around you to build your asset base. Metropole give you the entire team. Professional experts in their field who are patient and walk you threw the process. The property strategist gives you direction, the buyers agent lead you to the right property and negotiate on your behalf. Both times with my properties my buyers agent has negotiated back the fee I've paid for their service. The Renovation department are leaders in their field, fast and deliver a quality product within budget and the Management team are professional and give you peace of mind, experts in their field, that speak to you as a friend, but treat you as a VIP.
04:11 28 Nov 17
22:59 27 Nov 17
Fast, efficient, courteous, easily available and contactable and highly professional. Great service.
23:00 23 Nov 17
Really great experience. I was under pressure to get into a new place and Metropole went out of their way to help.
23:00 23 Nov 17
Great Service. Good communication.
21:06 23 Nov 17
My experience with Metropole has been very good so far. Perhaps a little slow to get the first couple of appointments as they are in high demand, but after that Lynda found me a property that I am very happy with, and Vik manages it very efficiently after a stress-free renovation by the constructions team.
08:40 23 Nov 17
I've been using Metropole for a number of years. They helped me find my first property then developed it into two great townhouses and also act as our property managers. We are now just closing on our next property, and again using Metropole (thanks to some great work by Lynda and Bryce) . Michael, Kate, Lynda, Bryce, Leanne and the teams behind them have always been highly professional and done a great job in delivering me really good value.I've also recently used Ken Raiss, their wealth advisor, and he was able to provide a range of advice and a plan that is a great fit for my circumstances and aspirations - chalk and cheese compared to previous financial planners I had seen. There was a couple of minor glitches a couple of years ago, but mainly through circumstances out of their control at the time and they addressed them promptly. They aren't perfect (they are human) and aren't cheap, but the value they have added has far exceeded the money I've paid.
03:13 23 Nov 17
Great communicators & a pleasure to interact with.
02:55 23 Nov 17
Good company, quick service, we just rent and move in an apartment, they helped to ensure a smooth move.
02:53 23 Nov 17
01:46 16 Nov 17
Metropole help us bought a 1 bed apartment unit 6 and half years ago which is 'dud' property and has under performed since....... The unit is old and require much repairs. The rental yield is low as advised by Metropole Management.We have been advised to hold on for the last 3 years and still the property did not perform. We sold it recently at a loss to avoid further losses. We paid tens of thousand dollars for their advises which are for their own benefits. Very disappointing experiences.
02:51 16 Oct 17
Metropole are a fantastic company. This is now my 2nd investment purchase and they work and communicate as a team. Thank you so much David, Rita and Michael for all your help and I look forward to many more purchases and bigger projects!
04:42 13 Oct 17
Metropole are your 1 stop shop for all your property needs! The best in the business.
22:44 01 Oct 17
Lynda did the most fantastic job sourcing my latest investment for me. She managed to find an off market and purchase well below where a lesser unit in the same complex went for just 3 weeks later! I'll definitely be back, and I suspect thanks to Lynda's efforts this will be sooner rather than later.
22:18 26 Sep 17
Dealing with David Cohen to purchase a property in Melbourne was a pleasant experience. I'm based in Sydney and the transaction was conducted while I was on holiday overseas. He kept me informed with regular calls and photos to make the decision an easy process.
00:05 21 Sep 17
Bryce from Metropole helped us purchase our first development grade investment property. He was professional throughout the whole process, keeping us in the loop of what was happening each week. The property that we ended up securing was off market. We purchased it for a great price. We would not have been able to acquire this property without the expertise of Bryce and team. Thanks again!
05:56 30 Aug 17
Metropole has managed my rental property in Melbourne for the last few years while I lived in Sydney. They have consistently found good tenants, and have given me sound advice and answered my queries quickly. They diligently alerted me to any maintenance issues and responded to my tenants' requirements for repairs in a timely manner. My interstate residency was not a problem as they conducted regular inspections and I felt they kept me well informed. They really came into their own, however, when the time came to sell the property this year. I have never worked with a seller's advocate before and David Cohen performed that function enormously well. With advice from David and assistance from the Metropole Maintenance arm I carried out some enhancements to the property that would make sure that it looked its best throughout its sales and marketing campaign (re-polishing floors, bringing in a stylist and new furniture, refurbishing and cleaning up the garden). David advised and provided guidance through the campaign, and the auction, where he was a contributing factor to the house achieving an extremely good sales result on the day. I heartily recommend David's services in particular, and Metropole's in general.
00:22 11 Aug 17
We highly recommend Metropole to anyone wishing to invest in property. Both Brett Warren and Bryce Yardney provide us great service. Brett has given to us very good advice on where to and not to invest, while Bryce has helped us to secure an investing property within our budget in a surprisingly short time. We are now looking forward to the development stage and hopefully everything will turn out great when it is completed.
05:26 10 Aug 17
Metropole are currently using content scrapers to plagiarise blog content written by myself and my colleagues from our company blog. Fairly unprofessional behaviour in my opinion. They might also want to be careful who they plagiarise - I'm also a former tenant of a Metropole who occasionally experienced less than satisfactory service from the company
00:48 10 Aug 17
We have been highly impressed by Metropole's elite suite of services: strategy-setting; buying off-market property (that we could not find ourselves, let alone at the price we paid); finance; renovation; and asset-management. Highly professional; highly recommended.
Anne O Sullivan
13:04 31 Jul 17
As a first time property investor, I have found the Metropole service to be first class in every respect. From initial review assessing my financial position and investment needs, to locating a property and negotiating sale price and managing contract settlement. Equally excellent has been the post sale service of finding a tenant and the ongoing property management provided by Shadelle Ford my Property Manager. As I live interstate, having the ‘on the ground’ management to liaise with my tenants and organise any additions/repairs to the property to ensure ongoing occupancy is a very important part of the service Metropole provide to me. In that regard Shadelle has been very proactive in keeping me informed and has delivered outstanding service. I can highly recommend Metropole as an excellent company to deal with.
09:52 01 Jul 17
01:01 29 Jun 17
Dealing with Metropole has been a very pleasant experience. David is an absolute professional and excellent at what he does. His thoroughness and knowledge in the real estate industry reassured us that we were making the right decision by acquiring their services. Will definitely be purchasing our next investment property through Metropole.
06:46 15 Jun 17
I have been dealing with Shanelle Nikora and she has been amazing from start to finish. I can not recommend her highly enough. She is very professional!!!
02:12 26 May 17
They charged us tens of thousands of dollars to assist us to purchase our first investment property, which is a complete lemon. Michael Yardney ignored our calls and then self righteously told us that our problems are because we didn't engage their property managers. Thing is, our property manager is cheaper and is doing a great job. Its the property itself that they purchased on our behalf that is the problem.Ridiculously expensive, provided little value and bought us a complete lemon. Would NOT recommend to an enemy! Find yourself a good buyers agent for a fraction of the cost, we did and our second property is a winner, no thanks to this group of overpaid thieves.
04:30 17 May 17
I had a great experience with Metropol. This was the first time I’d ever leased out my property and they held my hand throughout the entire process, making it hassle-free and seamless. Highly recommended.
06:11 08 May 17
We have been working with Metropole for a number of years and have used their buyers agent and property management services. David Cohen has done a great job sourcing our last two properties and these have then been managed flawlessly by the property management team. We have now embarked on a property development project which is in its early stages, but progressing well.We are very happy with the services provided by Metropole and would recommend them to any prospective property investors. They have a wealth of knowledge and can put you in touch with "experts in the field" for the required support services - conveyancing, accounting and finance.
09:29 04 May 17
David Cohen from Metropole has done a brilliant job of finding us an absolute gem of a property within our strict budget. We were kept informed every step of the way. Thank you for your amazing work David!
07:23 01 May 17
Metropole helped me in buying our first investment property. They helped and guided to build the long term strategy and then the property selection and negotiation. Great experience working with Lynda and Kate.
06:52 01 May 17
We came to Metropole with considerable experience in property investment however what we had learned wasn't necessarily the best way to go about it. From our knowledge we saw there was a match with Metropoles' strategies and our best performing properties, so we could quickly establish validity with there advice.
01:00 27 Apr 17
I have purchased a property with Metropole last year and they have been excellent in finding the right property in timely manner. My agent Bryce Yardney has been excellent and been in contact with me during the process of buying the property and also during the stages of property development.I couldn't have done all the processes without them.I am very happy with their service and happy to recommend to anyone
09:06 22 Apr 17
Very professional, explained right at the whole process while buying the property. Also arranged to get tenants in a short period of time. Have recommended their services to my friends and colleagues.
07:07 22 Apr 17
We have had an excellent experience with Metropole from the sourcing of an appropriate site to the building of two units and rental management. The staff of very helpful and professional
02:22 21 Apr 17
Great service on every step
01:10 21 Apr 17
Metropole have always always found me the best properties and this last property is no exception. Metropoles staff are friendly and very helpful with the whole buying process. I will definitely be using them again.
21:46 20 Apr 17
They are experts in their market and provide an excellent and complete service from finding good investment properties to managing them.
11:08 20 Apr 17
09:06 20 Apr 17
Solid professional property advice. Very happy with their services.
Hoe Bing Lo
08:23 20 Apr 17
With Metropole it gets done right the first time.Education coupled with flawless execution, that's what you get when you sign up with their services.Are they cheap... Definitely not and that is because you get what you pay for.The end up being better than free since you will create a solid retirement plan/perpetual cash machine the first time round.Stop fooling around with your financial destiny . If you are serious about securing you and your family's financial future there is no one and I mean no one who can get you there safely and consistently.Pass them by if you'd like to add 10 or more likely 30 years to your working life.Harsh words? Yes.True? You bet.
07:03 20 Apr 17
Great experience.Found unlisted property, found ten ENT.Recommend Solicitor efficient and fair price.Town Planning organized.So arm chair investor,but hands on at distance.Great services.
00:56 20 Apr 17
I would highly recommend the team at Metropole to anyone looking to Invest in the Property market.
09:28 18 Apr 17
The team at Metropole are friendly, professional and purely focussed on achieving great results for their clients. Highly recommended!
06:24 18 Apr 17
I used Metropole to assist with the renovation of my investment property and to then source a suitable tenant. They performed both tasks with the utmost professionalism and absolutely exceeded my expectations by performing an outstanding renovation and then signing a long term tenant only a few days later! Thank you Metropole!!
09:29 11 Apr 17
we are happy with the great experience. Lynda is a very professional agent and the whole process was smooth and very fast. Saved our time and energy. Good deal also.
23:31 10 Apr 17
In 2006 I read Michael Yardney's book, "How to grow a Multi Million dollar property in your spare time" I fell in love with the idea of Property Investing.....10 years later my wife and I were still procrastinating and yet to start our investment portfolio. I then realised that Michael had his own company, Metropole, that advise clients just like my wife and I. After reaching out they were able to talk us through how to get going, they were able to articulate to my wife how it worked and got her interested and excited (something that I had failed to do!) and helped us through every step of the journey.A year on from meeting Metropole we now have two investment properties, are arranging renovations for each to add value and maximise the assets and will soon be ready to look for a third property.Metropole made us feel comfortable throughout the process but we were able to ensure we understood each step and learnt as we go. Thoroughly recommend Metropole as your property investment partners!
03:04 10 Apr 17
It was a great experience working with Lynda and team in getting our first investment property. She understood our needs and requirements and never failed to show us only the best. Great team effort also shown across the other teams that worked along side with us ie renovations, property management, finance, legal and also the direct guidance given by Michael himself
02:15 10 Apr 17
We found Metropole's buyer's agent services to be excellent. Lynda was professional, proactive and made herself available to answer any queries we had. And she was a dynamo at auction! We ended up with a very successful property purchase... worth every cent.
01:33 10 Apr 17
David did a fantastic job in finding me the right property - he went over and above what I was expecting.
10:44 09 Apr 17
Metropole not only helped us find our home, they bid for us at auction taking the stress away and ensuring we got the best price. Through Metropole we were also able to renovate our home to bring it up to the standard we wanted. I would highly recommend them to home buyers.
Pei En Teresa Peng
07:23 05 Apr 17
13:55 02 Apr 17
Really friendly service
12:17 17 Feb 17
The worst experience I have ever had with a property management agent. Multiple members of staff were outrageously rude over the course of the tenancy, were never contactable and never returned calls or emails. Constantly chasing for updates and left waiting. We were without hot water for 5 days - they just do not care at all about their clients and have never apologised for any part their repeatedly horrendous service. Never again. Just utterly disgraceful agents. Be warned.
02:20 15 Feb 17
Quite simply the worst property managers I have come across. They are simply incapable of bridging the gap between tenants and owners. We reported rodents in the house and paid out of pocket for rodent control to treat the place but they still refused to investigate and fill the holes. Instead they wanted us to put mouse traps and do the investigation for them. There is no central heating/cooling in the apartment, admittedly an oversight on our part when leasing but the fly screens don't fit the windows and despite multiple requests they would not change them. Instead they want us to use duct tape to fix them! How are you supposed to open and close the windows with duct tape around. Their response times can be anywhere from 1 month to 3 months and just when you are making some progress, they assign you a new property manager. Don't lease a property managed by them.
23:54 05 Feb 17
I would like to thank the agency for their great service my family was provided with! Thanks to the professionals we dealt with, we bought a property at a reasonable price and surprisingly quick. Our agent was helpful, experienced and easy to work with. I would recommend Metropole Property for people who look for relyable service and free-of-risk deals
07:07 03 Feb 17
I have worked with the Metropole team for several years. They are always knowledgeable and professional.
07:00 03 Feb 17
We have used Metropole buying agent services twice. Once to purchase our home and once for an investment property. I can honestly say that I made my fees back and more by using their negotiation skills when purchasing. Plus they did all the research and facilitation work for me. What is not to like??!
19:12 09 Jan 17
03:37 19 Dec 16
We are very pleased with the level of service we have received from the team at Metropole from the very beginning. We have learnt a lot from them and are able to take away some excellent knowledge and would highly recommend their services to everyone!!
01:19 14 Nov 16
07:00 04 Nov 16
The agent lied when applying and cost us a lot of money in the process. Was unable to admit fault and fix their mistake! I advise to get everything discussed in writing only!
04:00 06 Sep 16
The team at Metropole are excellent to work with. i have learnt so much on my journey with them. Highly recommended.
09:19 04 Sep 16
10:06 13 Aug 16
A big thank you to Metropole teams in Melbourne and Brisbane. It has been very pleasant and positive experience for purchasing my first investment property. Especially huge thank you to my buyers agent Zac Moss and his team, he found the great property for me within 2 weeks. You guys saved my time and money. I have no hesitation to use your services again.
08:11 07 Aug 16
Excellent support and advice throughout the purchasing process and with regards to rental management. Communication exceeded our expectations and ensured all our requests were completed immediately.
04:43 25 Jul 16
From our initial consultation, all the way through the process and onto completion, Metropole have been outstanding.My wife and I had spent 8 long months looking for our first home before making the decision to use Metropole. In 4 short weeks, they had found us the perfect place, and with the hard graft done by Dona, Leon and the team, we couldn't be happier. I would highly recommend Metropole and I am entirely convinced that using their services saved us time, money and an enormous amount of stress.
07:50 02 Jul 16
Very impressed with the whole set-up. They have been nothing but professional and up front from the very beginning. Most importantly, they found us a gem of a property in a great location. A special mention should go to David (our property buyer), who came through on all of his promises and was an absolute pleasure to work with. All in all we would have to say that our experiences and dealings with Metropole thus far have been very positive and we would definitely work with them again.David & Rebecca - Melbourne
03:17 06 Jun 16
I have recently acquired a rental via Metropol. Jessie has provided next to no service and wasn't transparent at the time of inspection. After we had verbally committed to the apartment and turned down other opportunities, she went onto to tell us about issues with the apartment at the signing of the lease. Obviously, we weren't all that happy but we were left with no options but to accept the rental. She reinforced that she would have all of these issue repaired and addressed immediately. We are now 3 months into our rental agreement and have still not acquired finalisation of the issues we inherited. After bringing them up with Jessie on the phone, she proceeded to tell me to F*** Off. As a person committed to spending thousands of dollar on rent, I expect far better service not only from Metrolpol but all Agents.I currently compare this level of service to an entry level 15 yr old that has got there first job at McDonalds. Well done Metropol, I look forward to more of your elite service.
01:19 17 May 16
Very caring and Very professional. Love Metropole Team
15:06 04 Apr 16
Very good company, I rented a flat in Mentone for couple of years. To give an example, any maintenance requests i put in were promptly responded (often in a day or two) to.